PERSONAL BANKING

There's a smarter way to bank.

There's a smarter way to bank.

Your world is progressing and so is your bank. Citibank® continues to be the leader in banking innovation with best in class banking products and services.

Experience a full suite of comprehensive solutions aimed to deliver a smarter way to bank.

Personal Banking

PERSONAL BANKING

Your world is progressing and so is your bank. Citibank® continues to be the leader in banking innovation with best in class banking products and services.

Experience a full suite of comprehensive solutions aimed to deliver a smarter way to bank.

Instant Access

Stop Waiting.
We'll give you more ways to get in touch with your bank.

Phone Banking

Your call picked up in 20 seconds*

Our manned phone banking service is always ready to answer your call within 20 seconds, 24 hours a day.

Call Me Back Service

Call Me Back Service

We will call you back anytime, anywhere at your preferred time to answer your banking inquiries**.

Just follow these simple steps:

Step 1: Log-on to your Citibank® Online account.

Step 2: Click on the "CALL ME" icon at the bottom right corner of the Citibank® Homepage.

Step2

Step 3: Fill in your preferred call back number, preferred call back time, and a brief description of your inquiry.

Step3
Bank anytime, anywhere

Bank anytime, anywhere

Check your account, transfer funds and pay your bills through Citibank® Online and Citi Mobile® Banking.

Instant access to information

Instant access to information

Get faster updates on credit card statements and promotions through Citibank® e-Statement.

*Over 90% of incoming calls to the 24-Hour CitiPhone® are picked up within 20 seconds. (Refers to total ring time after customer selects to "Speak to a CitiPhone Officer")

** "Call Me Back" request filed may be affected during system downtime. A separate request may need to be filed in this case. Scheduled system maintenance occurs every Sunday at midnight to 5am (Philippines time), in which "Call Me Back" will not be functional. No call back request will be fulfilled during this time.

Global Banking

Go Global.
A global bank for an expanding world.

Free ATM withdrawals

Free ATM withdrawals

Withdraw from ANY bank's ATM in the Philippines1 and from over 20,000 Citibank ATMs worldwide.

Free and real-time funds transfer

Free and real-time funds transfer

With a flick of a finger, you can instantly move your funds to any Citibank account here or abroad2.

Global View of Accounts

Global View of Accounts

View all of your account balances from over 12 countries on a single page, simply and securely.

Access to emergency cash

Access to emergency cash

Have the peace of mind that Citibank can provide you with emergency cash up to US$1,000/day when you need it most3.

Pre-arrival account opening

Pre-arrival account opening

Have your new bank account open and ready to use when you relocate to another country4.

Rewarding Experiences

Rewarding Experiences

Enjoy worldwide acceptance and privileges across the globe with your Citibank Credit Card5

1 Based on total number of Citi, Bancnet, Expressnet, and MegaLink ATMs in the Philippines as of March 2011.

2 Citi Global Transfers (CGT) are open to 27 countries as of August 2011. To find out more, please visit any Citibank branch or contact your Personal Banker.

3 To avail of emergency cash, just visit the nearest Citibank branch abroad. From there, they can facilitate your request after they obtain approval from your home branch.

4 Pre-arrival account opening is available in 12 countries across Asia as of August 2011. Terms and conditions apply. Applicable to specific countries where local regulation permits. To find out more, please visit any Citibank branch or contact your Personal Banker.

5 To find out more, please visit www.citiworldprivileges.com to check what special offers are available in each country.

Personalized Services

Get Personal.
Get customized financial services on your portfolio based on your financial goals.

Your Personal Banker

Single Point of Contact

Single Point of Contact

Financial planning is best done one-to-one. As your money grows to P500,000, we can assign a Personal Banker as your single point of contact to take care of your financial needs.

Increase your financial knowledge

Increased financial knowledge

Get financial education and updates on market trends and new products.

Online Financial Planning

Online financial planning.

Free access to our Citibank® Goal Planner to help you kick-start your financial planning. Try it here

Preferential Rates

Citibank Bonus Saver

Citibank Bonus Saver - up to 1.9% gross interest p.a.

Build your savings with a high interest savings account starting at P50,000, then increase your balance by at least P5,000 per month for 12 consecutive months.

How does it work:

  • Starting from a base interest rate of 0.70% gross p.a., earn bonus interest rate of 0.10% gross p.a. when you increase your average balance by at least P5,000 per month.
  • After 12 consecutive months of increasing your average balance, the maximum interest rate of 1.9% gross p.a. will be applied to your account. You will continue to enjoy this rate as long as you increase your average balance by P5,000 monthly.
  • In case you miss to increase your average balance by at least P5,000, the applicable interest rate goes back to the base interest rate of 0.70% gross p.a.
Funds Transfers

Convenient and automatic funds transfers

Enroll in an Auto Savings Plan (ASP) to automatically transfer at least P5,000 to your Citibank® Bonus Saver Account to ensure your balance increases month by month.

A proud member of Bancnet

Member: PDIC, Maximum Deposit Insurance for Each Depositor P500,000

Citibank is regulated by the Bangko Sentral ng Pilipinas. For inquiries or complaints, you may contact Citibank at 995-9999 or the BSP Financial Consumer Protection Department at 708-7087.

  • Bank Online
  • Paperless Banking