Don't let your points, miles, or rebates go to waste. Use them to pay your credit card transactions.
Step-by-step guide to redeem your reward points or miles:
Pay for your purchases with your Citi credit card.
An SMS will be sent to your mobile phone number registered with Citi with a link for you to redeem your points or miles.
Click on the link and select the number of points or miles to redeem.
To view the complete Terms and Conditions, click here.
For any concerns, you may call us at (632) 8995-9999 (632) 8995-9999 or send us a message through www.citibank.com.ph. Citibank, N.A. Philippine Branch is supervised by Bangko Sentral ng Pilipinas with telephone number (632) 8708-7087(632) 8708-7087.
For your complaints/concerns, we will endeavor to resolve these within 7 business days. For complaints/concerns requiring more time to resolve, we will be in touch with you and inform you of the progress.