Get Started

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    Receive your Citigold® Debit Mastercard® and PIN

    You will be mailed your Citigold® Debit Mastercard® and PIN.

    You should receive these in 10 working days after account opening. To follow-up on delivery, please call your Service Banker.

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    Register to Citibank Online

    With your Citigold® Debit Mastercard® and PIN on hand, register for Citibank Online and easily view your statements, pay bills, and transfer funds at a time and place of your convenience.


    Register for Citibank Online.Register for Citibank Online.

    Download the Citi Mobile App for your devices.Download the Citi Mobile App for your devices.

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    Determine Your Investment Risk Profile

    Every customer has unique investment needs. Your Relationship Manager will guide you in completing the Investment Risk Profiling Questionnaire for you to gain a better understanding of your financial capability, investment objectives and risk appetite. Your Relationship Manager can assist you in updating your Risk Profile.


    Applicable when you open an account with Citicorp Financial Services and Insurance Brokerage Philippines, Inc. (CFSI).

What Does Citigold
Mean to You?

  • Your Relationship Team

    Your dedicated Relationship Manager will support you throughout your wealth journey. You will also have a Service Banker who will help you with your day-to-day banking needs.

  • Your Wealth Management Experts

    Your Relationship Manager will partner with Investment and Insurance experts from Citicorp Financial Services and Insurance Brokerage Philippines, Inc. (CFSI) to help you create an optimized portfolio that meets your financial goals.

  • World Class Wealth Products

    Whether you are planning to grow or protect your wealth, you can choose from a wide range of products from Citibank and CFSI, such as Deposits from Citibank, Investment Funds, Fixed Income Securities, Structured Products and Insurance products from CFSI.


    Select from a wide range of Deposit and Investment options.

  • Your Exclusive Privileges

    Enjoy benefits and lifestyle privileges befitting your Citigold status, such as invitations to events, preferential pricing, airport lounge access and exclusive treats.

Wealth Planning & Insights

  • X steps

    Step 1: Discover

    Understand and analyze your current financial position and financial goals.

    Step 2: Propose

    Suggest suitable strategies and customize a portfolio to meet your needs and objectives.

    Step 3: Implement

    Ensure that the proposed financial portfolio is implemented in close consultation with you.

    Step 4: Portfolio Review

    Conduct an annual review of your portfolio to ensure that it is always aligned to your needs.

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    Click on Market Insights in Citibank Online to view the latest Citigold Insight Report.

Are You A
Global Traveler?

Global ATM Withdrawal

You can withdraw for free from any ATM in the country and over 20,000 Citibank ATMs worldwide.

Disclaimer >

Free withdrawals at any ATM in the Philippines and at Citibank ATMs worldwide. No service fees in all countries except for Argentina, Peru, Costa Rica, El Salvador, Guatemala, Nicaragua, Panama and Australia.

Emergency Cash Support

If you need emergency cash while travelling, visit any of our 300 Citigold Centers to withdraw up to USD 10,000 from your dollar account at no cost, in select countries.

Learn More >

This Emergency Cash Withdrawal service is available to our clients in the following countries:

Argentina, Bahrain, Brazil, Chile, Colombia, China, Hong Kong, Indonesia, India, Japan, Korea, Malaysia, Peru, Philippines, Taiwan, Thailand, United Arab Emirates, United Kingdom, United States of America, Venezuela.

Citi World Privileges

Using your Citi credit card, shop and dine like a local anywhere in the world with Citi World Privileges.

Are You A
Global Citizen?

Your Global Status Recognition

Enjoy Citigold status when opening an account overseas.

If you are a Citigold client in the Philippines, and are meeting the minimum required balance, you can continue to be a Citigold client in your new country (e.g. Singapore) should you relocate out of the Philippines. Please call your Relationship Manager for more details on this privilege.

Global View of Accounts

View all your account balances from over 12 countries on a single page, simply and securely.

Global View of Accounts (GVA) is available in the following countries: Australia, China, Hong Kong, India (NRI), Indonesia, Malaysia, Philippines, Russia, Singapore, Taiwan, Thailand, UAE, UK, US, Vietnam.

Manage Your

  • Online Banking

    Seize control of your time and money with a click of a mouse. View your account, pay bills and transfer funds for free.


    An incoming transfer fee may be charged by the receiving bank or by a Citibank entity not included in the Citibank Global (CGT) arrangement.

  • E-statement and E-advice

    Receive bank statements, and credit card advisories to your registered email address. You may also access and download your statements by logging on to Citibank Online.

  • Online Bill Payment

    Go online and pay your bills without ever having to fall in line. Simply charge your bills to your Citi credit card or have it debited against your bank account.

  • Investments Online

    Instantly buy and sell mutual fund products anytime, anywhere, enroll in Regular Savings Plan (RSP) and update your Risk Profile through CFSI on Citibank Online.

  • Citi Alerts

    Subscribe to our free Citi Alerts service and get instant SMS and email updates on your account balances and selected bank transactions. View the list of Citi Alerts.

  • Citibank Global Transfer

    Instantly transfer your funds online of up to $50,000 a day, real time and for free, to any Citibank account or another bank account here or abroad.


    The number of free transactions may vary or not be available depending on the type of savings account. An incoming transfer fee may be charged by the receiving bank or by a Citibank entity not included in the Citibank Global Transfer (CGT) arrangement. CGT is available in Australia, Bahrain, Hong Kong, India, Indonesia, Korea, Malaysia, Philippines, Poland, Singapore, Taiwan, Thailand, UAE, UK, USA, Vietnam.

Download the Citi Mobile® App for your devices.
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24-Hour Citigold Hotline

Metro Manila: 995 9888

Metro Cebu: 234 9888


From Abroad: +1 800 2484 2633

Your Citigold Network

Find the nearest local branch or ATM.