• IMPORTANT NOTICE REGARDING ACCOUNT MIGRATION TO UNIONBANK SYSTEMS

    Please be informed that the migration of Citibank Philippines-branded accounts to UnionBank systems has been successfully completed on March 25, 2024.



    In line with this, Citibank Online and the Citi Mobile App have been discontinued.


    To access your deposit, credit card, and/or loan accounts on the UnionBank banking platform:

    • Download the UnionBank Online app from the Apple App Store, Google Play Store, or Huawei AppGallery

    • Create your profile by registering your details from March 25, 2024 onwards. To learn more, visit www.unionbankph.com/welcometoub/howto.


    Please use your new UnionBank Debit Card and UnionBank checkbook starting on the effective date.


    If you have Citi-branded credit cards, you can continue to use these until a replacement card is sent to you by UnionBank.


    For more information about the account migration, please visit www.unionbankph.com/welcometoub

    For queries or concerns, you may contact UnionBank through these channels:


Please download the Citibank Philippines App by clicking the button below.