• IMPORTANT ADVISORY

    In line with the upcoming migration of Citi-branded accounts to UnionBank systems, you will no longer be able to log in to Citibank Online and the Citi Mobile App starting 7:00 pm of March 22, 2024.



    For continued access to your accounts, create your UnionBank Online profile NOW by downloading the UB Online App. Doing so will allow you to view all your accounts scheduled for migration, ensuring a smooth and seamless transition.


    To guide you through this process, please watch the instructional video at www.unionbankph.com/welcometoub/howto. You may also refer to the email/SMS advisories that we have sent to you for guidance.

    In addition, the following secured messaging facilities will also be discontinued starting on the dates indicated below:


    Citibank Online Secured Message March 15, 2024
    Citibank Online Live Chat March 22, 2024 – 7:00 pm

    Please be guided accordingly.

Please download the Citibank Philippines App by clicking the button below.