We are providing a 30-day grace period for payments falling due on your Citi credit card/s from March 16 to May 15, 2020. You will be notified of late fee & interest charge reversals, as applicable, once posted to your account.
For more details, please visit www.citibank.com.ph/fyi
If you wish to make payments through online platforms, you may visit www.citibank.com.ph/payments
Our CitiPhone hotline is currently prioritizing lost/stolen/fraud card reporting, transaction disputes, card declines, and card limit increase concerns. Should you need assistance during this time, you may avoid the long waiting time by sending us a secure message. We will respond to you in 24 to 48 hours.
Thank you and we hope that you and your loved ones are safe during this time.