Citibank Philippines | Credit Card | Loans | Deposits | Online Banking

Mabuhay! Welcome to the new Citibank^® Online.

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General Information

- Financial Education
- Use Credit Wisely
- Take Charge of Your Money
- Transfer money fast and free using PesoNet

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Citi Dining Privileges

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Citi Online Deals

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The information provided via this site has not been specifically created or modified for non-Philippine resident customers and these promotions and facilities are not available to non-Philippine residents.

The information provided on this website does not constitute the marketing of any products or services to individuals in the European Union, European Economic Area, Switzerland, Guernsey, Jersey, Monaco, San Marino, Vatican, The Isle of Man or the UK. The content on this website is not, and should not be construed as an offer, invitation or solicitation to buy or sell any of the products and services mentioned herein to such individuals.

For any concerns, you may call us at (632) 8995-9999 or send us a message through www.citibank.com.ph.

For any concerns or questions relating to consumer accounts that were not transferred to UnionBank, you may send an e-mail to servicephlf@citi.com

Citibank, N.A. Philippine Branch is regulated by Bangko Sentral ng Pilipinas with contact details at https://www.bsp.gov.ph.

The information provided via this site has not been specifically created or modified for non-Philippine resident customers and these promotions and facilities are not available to non-Philippine residents.

The information provided on this website does not constitute the marketing of any products or services to individuals in the European Union, European Economic Area, Switzerland, Guernsey, Jersey, Monaco, San Marino, Vatican, The Isle of Man or the UK. The content on this website is not, and should not be construed as an offer, invitation or solicitation to buy or sell any of the products and services mentioned herein to such individuals.

Citibank, N.A., Philippine Branch, has transferred ownership of its consumer banking business to Union Bank of the Philippines with effect from August 1, 2022. The trademarks "Citi", "Citibank", "Citigroup", the Arc design and all similar trademarks and derivations thereof are used temporarily under license by Union Bank of the Philippines from Citigroup Inc. and related group entities.

ADVISORY on SMS Sender ID change

Starting March 1, 2023, all SMS communications regarding your Citi credit cards, loans, and/or wealth accounts will come from the official UnionBank sender ID, which will appear as “UnionBank” on your SMS sender list. You will no longer receive messages from the Citi PH & CitiPH sender IDs. The benefits and services that you currently enjoy remain unchanged.

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Important notice on the Terms and Conditions

We have recently updated the terms and conditions for your deposits, credit cards and loans. To view the updated terms, click on 'LEARN MORE' below.

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Please be advised that effective March 2, 2023, UCPB is no longer available as a payee option in Citibank Online and the Citi Mobile App. PESONet transfers from your CASA account and via Citi PayAll to UCPB accounts will no longer be processed.