Your passport to global banking.
Travel the world with peace of mind that you have a global network that you can count on.
Free cash withdrawals overseas
With over 13,000 ATMs in 20 countries, you can be assured there's a Citibank® ATM near you. Enjoy free cash withdrawals from Citibank® ATMs overseas.
Plus, you can even withdraw in the local currency of the country you're in.
As a Citibank customer you can call CitiPhone from any place in the world, anytime.
Misplaced your wallet or caught in a bind? Visit your nearest Citibank® branch, anywhere in the world, and withdraw cash from your account in cases of emergency.
Citibank® World Privileges
Enjoy a host of benefits, discounts and recognitions across the world, at over 40,000 different establishments in 30 countries.
Emergency health care assistance
International medical assistance is now at your fingertips with International SOS, the world's leading provider of medical emergency assistance across the globe.
Airport Lounge Access via Dragonpass
Enjoy access to Sky View and select international lounges by registering for a free DragonPass membership.
For any concerns, you may call us at (632) 8995-9999 (632) 8995-9999 or send us a message through www.citibank.com.ph.
Citibank, N.A. Philippine Branch is supervised by Bangko Sentral ng Pilipinas with telephone number (632) 8708-7087 (632) 8708-7087.
We're always ready to assist you in the comfort of your home language and we can help you pay bills, make transfers and manage your account no matter where you are.
For Philippines, please note the following contact details:
24/7 Citiphone: +632 995 9999
Citigold customers, while travelling overseas can call Home Connect dedicated 24-hour toll-free number IDD-800-2484-2633 (or 800-CITI-CODE). *For Citigold clients only
Misplaced your wallet or caught in a bind?
Visit your nearest Citibank® branch, anywhere in the world, and withdraw cash from your account in cases of emergency.
Citibanking (Personal Banking) customers can withdraw up to US $1,000 from your account, with a $25 transaction fee.
Citigold customers may withdraw up to US$ 10,000 with no transaction fees.
This Emergency Cash Withdrawal service is available to our Citibank Philippines clients in the following countries:
Argentina, Bahrain, Belgium, Brazil, Canada, Chile, Colombia, China, Germany, Greece, Guam, Hong Kong, Hungary, Indonesia, India, Japan, Korea, Macau, Malaysia, Panama, Peru, Philippines, Puerto Rico, Saudi Arabia, Singapore, Spain, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States of America, Venezuela.
We will continue to work on adding more participating countries to the list.
Please call your Personal Banker or your Home branch if you have any questions.
Enjoy a host of benefits, discounts and recognitions across the world, at over 40,000 different establishments in 30 countries, including-golf courses, tourist attractions, spas, restaurants, retail shops and at some of the leading hotels. Simply look out for the Citibank® Privileges logo around the world.
For a complete global listing, please visit www.citiworldprivileges.com
International SOS16 can assist you if you lose your medication or need advice on any medical crisis.
For more information on International SOS and how to use your membership, please speak with your Citigold Relationship Manager.
16 International SOS is not a Citi® Company. The referral services provided through International SOS are at no charge; however, you are responsible for any costs associated with medical services or evacuation services. Please speak with your Relationship Manager for additional information.
Plaza Premium Lounges*
You and your guest can enjoy complimentary access to MIASCOR Lounge in NAIA Terminal 1 and Sky View Lounge in NAIA Terminal 3 in Manila as well as in Plaza Premium Lounges in selected Airports Overseas - 24 hours a day, 7 days a week so you can relax in comfort while you wait for your flight, whether you're traveling for business or pleasure Simply present your Citigold ATM or Visa Debit Card at the Participating Lounges
Also enjoy free access to Citigold lounge areas and meeting rooms at any of 230 participating Citigold® centers in 12 Asia-Pacific countries:
Australia, China, Guam, Hong Kong, India, Indonesia, Korea, Malaysia, Philippines, Singapore, Taiwan, Thailand
*For Citigold Visa Debit Card holders with Peso accounts only. If you wish to upgrade to Visa Gold Debit Card, feel free to call your Relationship Manager.