We will be upgrading our systems in order to serve you better. As such, the following will be temporarily unavailable on January 21, 2024:

Services not available:

Upgrade Schedule
(Philippine time)

IVR 2:00 AM to 4:00 AM
Citibank Online
Citi Mobile App
3D Secure
2:00 AM to 6:00 AM
Inquiry and redemption of points, miles, or rebates 2:00 AM to 9:00 AM

We apologize for any inconvenience this may cause.