Citi®
Your health and safety,
our priority
Amid ongoing concerns about COVID-19, Citi is closely monitoring the latest reports and has taken a number of precautionary measures for the health and safety of our customers and colleagues.
We have implemented the following measures in our branches:
We conduct a temperature check upon entry.
We sanitize all machine PIN pads and screens, door handrails, and phones every 30 minutes.
We disinfect client meeting rooms and common areas every hour.
We have distributed sanitizers in key areas of the branch, which you are free to use.
While these preventive measures have been put in place, we encourage you to access and transact from home using the Citi Mobile® App or Citibank® Online. Here are just some of the services you can take advantage of without having to step out.
Service / Features
Please also take note of the following limits for your ATM, Debit Card, and Online Banking transactions:
ATM Withdrawal Limits
ATM Withdrawal Limits
Debit Card Point of Sale Limits
Debit Card POS Limits
Online Banking Limits
Online Banking Limits
Register for Citibank® Online or Citi Mobile® App:
Click on the app store logos below to get started
Step 1
Click on the app store logos below to get started
Enter your ATM card or credit card details
Step 2
Enter your ATM card or credit card details
Choose a user ID with password, and start banking
Step 3
Choose a user ID with password, and start banking
We will continue to closely monitor the situation and evaluate additional measures to support our customers and communities as needs arise.
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For any concerns, you may call us at (632) 8995-9999 or send us a message through www.citibank.com.ph.
Citibank, N.A. Philippine Branch is supervised by Bangko Sentral ng
Pilipinas with telephone number (632) 8708-7087.
ONLINE SECURITY TIPS
citibank.com.ph
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