Minimum system requirements.

PC and Browser Settings.

Protecting your data is our priority. In order to do so, we will need to ensure that our digital solutions run on updated browsers and operating systems. As such, please update your smart phone, tablet and/or desktop browser and operating system by early 2018 so you can continue to access Citibank Online or the Citi Mobile App.

Below are the minimum requirements for your reference:

Mobile Devices
Minimum Browser Requirement Minimum Operating System Requirement
(depending on browser)
N.A. Android 4.4.2
Internet Explorer 11 Win Phone 8.1
Edge 13 Win Phone 10
Safari 5 iOS 5.1.1
Windows Desktop / Laptop
Minimum Browser Requirement Minimum Operating System Requirement
(depending on browser)
Chrome 30 Windows 7
Firefox 31.3.0 ESR Windows 7
Internet Explorer 11 Windows 7, 8.1, 10 Preview
Opera 17 Windows 7
Edge 12 Windows 10
Firefox 49 Windows XP SP3
Chrome 49 Windows XP SP3

NOTE: We do not recommend that you download beta versions, since they are experimental and may undergo significant changes before they're released. Please only download the final version.

If you are not ready to upgrade your browser, or you do not use one of these operating systems, you can still visit our site. However, should the browser be rejected, you will need to upgrade your browser for free from the company's web site.

How can I tell which browser version I am using?

For Windows Users:

  •    -    Microsoft® Internet Explorer™ - Menu > Help > About Internet Explorer
  •    -    Mozilla Firefox - Menu > Help > About Mozilla Firefox
  •    -    Google Chrome - Wrench icon, top right corner > About Google Chrome

For Mac Users:

  •    -    Safari - Safari > About Safari