Privacy for Consumers at Citi®
Our goal is to maintain your trust and confidence when handling personal information about you.
You Have Choices
As a Citi customer, you have the opportunity to make choices about how personal information about you may be shared. As you consider this, we encourage you to make choices that enable us to provide you with quality products and services that help you meet your financial needs and objectives.
If you are, or will be, a resident of the U.S. State of California, you have certain rights with respect to your Personal Information under the California Consumer Privacy Act (“CCPA”) as of January 1, 2020. For more information about what this means to you, please click here.
To access your rights under CCPA, please call +1 833 971 1191 (United States) or click here CCPA non-US Request to print a form and mail to us.
Security of Personal Information
The security of personal information about you is our priority. We protect this information by maintaining physical, electronic, and procedural safeguards that meet applicable law. We train our employees in the proper handling of personal information. When we use other companies to provide services for us, we require them to protect the confidentiality of personal information they receive.
This section explains our policy regarding any personal information you might supply to us when you visit this site. Our goal is to protect your information on the Internet in the same way that we protect it in all the other ways we interact with you: in branches, at ATMs, and on the phone.
- You can visit this site and find out about our products and services or use other value-added services without giving us any information about yourself.
- There are instances where certain types of information may be requested from our customers via Citibank's® website. These may occur when there is an online application for a specific banking product or for authentication into secure areas of the website. If you do provide personal information, please refer to the "Privacy for Consumers at Citi".
Your Marketing Preferences
If you do not wish to receive promotional messages in the future, send us a request through www.citibank.com.ph or call us through CitiPhone® (8995 9999 in Metro Manila, 234 9999 in Metro Cebu from 9 AM to 8PM).
Consent to Citi Philippines’ Data Processing, Profiling and Consent provisions and Data Privacy Statement
To view the full Consent and the Data Privacy Statement, please click here.
For more details, please check our business sites.
This page was last updated on June 2020.
We may change this statement from time to time, so please check periodically.
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