Citi FlexiBill Turn your month's bill into easy installments

Big months paid your way

Get peace of mind

Lighter, affordable monthly payments.

Get in control

Flexible payment terms of 6, 12, 18, 24, 36, 48 or 60 months.

Simple and hassle-free

Convert a portion of your balance instantly with your Citi Mobile® App.

Apply now and enjoy low converted monthly factor rates!

Citi FlexiBill helps you take charge of your budget by enabling you to pay off a portion of your billed retail balance in lighter installments

Example

  • Eligible Amount for Citi FlexiBill: P30,000
  • Pay only P1,550 for 24 months

Rate Table:

Term Converted Monthly Factor Rate* Annual Effective Interest Rate** Monthly Installment
6 1.00% 30.85% P 5,300.01
12 1.00% 28.95% P 2,800.00
18 1.00% 27.74% P 1,966.67
24 1.00% 26.85% P 1,550.00
36 1.00% 25.54% P 1,133.34
48 1.00% 24.54% P 925.01
60 1.00% 23.72% P 800.00

Please note that your application is subject to credit evaluation and approval.

A Processing Fee of P750 will be charged to your Citi credit card once your Citi FlexiBill application is approved.

The Converted Monthly Factor Rate may be different from actual offer. Log on to your account to know your FlexiBill offer.

*The Converted Monthly Factor Rate is presented as a guide that can be used to derive the monthly installment (interest plus principal). Monthly Installment Due = {Principal Amount x [1+(Converted Monthly Factor Rate x Term)]}/Term.

Where Term is the number of months that you will be paying for the Monthly Installment Due. It does not include the period covered by the first statement of account (period covered by the initial interest).

**The Effective Interest Rates (EIR) above are based on interest computed on a fixed 30-day period per month. The actual EIR of the installment transaction may be higher or lower as this includes the Initial Interest and Processing Fee.

The charging of the Principal Amount is deferred for the first statement of account and will begin on the second Statement of Account after the approval date, and an initial interest will be charged in consideration for the longer payment period provided to you to repay the Principal Amount. The initial interest is computed based on the actual number of days from the approval date of your Installment Transaction to your statement date, and will be charged on your first Statement of Account issued following the approval date. The initial interest is calculated by multiplying (i) the approved Principal Amount, (ii) the applicable monthly EIR, and (iii) the number of days from the approval date to the first statement date; and dividing the total by 30 days. It will be reflected on your Statement of Account as the charge on Month 0 [Balance Conversion or FlexiBill Initial Int].

The Monthly Installments Due will be reflected on your second and succeeding Statements of Account after the approval date.

The FlexiBill transaction is not considered a payment for your Citi Card balance. You should continue to pay the Minimum Amount Due stated on your Statement of Account on or before the Payment Due Date even after availing of a FlexiBill transaction to avoid unnecessary fees and late charges.

Important Note: The installments from your Citi Flexibill transaction are billed to your Citi credit card account monthly similar to a normal retail purchase, and are subject to the usual interest charge if you pay/had paid less than the Total Amount Due indicated on your current or previous monthly Statement of Account on or before the Payment Due Date. Usual late charges apply if you pay/had paid less than the Minimum Amount Due on or before the Payment Due Date.

How others are using Citi FlexiBill

Pay for your Kid's education expenses easily with the Citi FlexiBill facility.
Education
Back-to-school expenses can easily add up. Sam starts his daughter off on the right foot with Citi FlexiBill.
Dreaming for a holiday road trip? Make it happen with Citi FlexiBill.
Holidays
A US road trip has always been on Jen's bucket list. With Citi FlexiBill, she made it happen.
Spend for your seasonal buys with Citi FlexiBill.
Seasonal buys
Christmas cheer comes with a lot of festive spending. Kevin uses Citi FlexiBill to spread the season's bills over time.

Download Citi Mobile® App to get Citi FlexiBill

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Frequently Asked Questions

What is Citi FlexiBill?

Citi FlexiBill is a Citi credit card facility that allows select Citi credit cardholders of good credit standing to convert a portion of their billed Citi credit card retail balance of at least P5,000 to installments.

How do I apply for Citi FlexiBill?

To find out if you are qualified for Citi FlexiBill and to apply, you just need to log on to www.citibank.com.ph. You can also call our CitiPhone Hotline at 8995 9999 8 AM to 9 PM daily. For the complete Citi FlexiBill Terms & Conditions, please check below.

When can I request for Citi FlexiBill?

You may apply for Citi FlexiBill as soon as your statement of account is generated for the month and before your payment due date.

Is my FlexiBill transaction considered as payment?

The FlexiBill transaction is not considered a payment for your Citi credit card balance. You should continue to pay the Minimum Amount Due stated on your Statement of Account on or before the Payment Due Date even after availing of a FlexiBill transaction to avoid unnecessary fees and late charges.

Can I pay off my installment prior to maturity?

You can pay off your installment prior to maturity by calling our CitiPhone Hotline at 8995 9999. However, a cancellation processing fee of 4% of the unbilled portion of your principal amount will be charged to your account, plus accrued interest charges on the cancelled Installment Transaction computed based on the actual number of days from the last Statement Date until the date of cancellation.

Terms & Conditions

TERMS AND CONDITIONS OF THE CITI FLEXIBILL FACILITY

In these Terms and Conditions of the Citi FlexiBill Facility ("Terms and Conditions"), "Card" means all credit cards issued by us, Citibank, N.A. (Philippine Branch) (also referred to as "we", "our", or "us"), while "you" refers to the select Citi principal Cardholders who are of good credit standing and who are eligible to avail of Citi FlexiBill. By availing of Citi FlexiBill (also known as Citi Balance Conversion), you agree to the following Terms and Conditions, and all applicable terms and conditions under the Citi Card Agreement and all related provisions of the Citi Installment Facilities:

  1. Citi FlexiBill is an installment facility where select Citi Cardholders of good credit standing who qualify for Citi FlexiBill may convert a portion of the Citi Card retail balance and pay the same, together with applicable interest and other fees, on installment basis ("Installment Transaction"). Cash Advance transactions and monthly installments due of Installment Transactions and Interest Charges are not convertible under the Citi FlexiBill Facility. The Citi FlexiBill request will be subject to verification and credit approval by us. We may at our option require a minimum availment amount to qualify for FlexiBill.
  2. Where we approve a request for Citi FlexiBill, the total Citi FlexiBill amount ("Principal Amount") shall be subject to these Terms and Conditions and all applicable terms and conditions under the Citi Card Agreement and all related provisions of the Citi Installment Facilities.
  3. The Citi FlexiBill transaction is not considered a payment for your Citi Card balance, and you should continue to pay the Minimum Amount Due stated on your Statement of Account on or before the Payment Due Date even after availing of a Citi FlexiBill transaction.
  4. Citi FlexiBill transactions shall not earn points, rebates and miles ("Usage Privileges").
  5. You expressly agree that charging of the Principal Amount is deferred for the first Statement of Account, and acknowledge that you will pay an initial interest in consideration of the longer payment period provided to you to repay the Principal Amount. The Monthly Installments Due will be reflected on your second and succeeding Statements of Account after the approval date, and the interest component of the Monthly Installment Due will be computed as set out below.
  6. The initial interest is computed based on the actual number of days from the approval date of your Installment Transaction to your first statement date after the said approval date. It will be charged on your first Statement of Account issued following the approval date. The initial interest is calculated by multiplying (i) the approved Principal Amount, (ii) the applicable monthly Effective Interest Rate (EIR) [computed as set out below] and (iii) the number of days from the approval date to the first statement date; and dividing the total by 30 days.

    It will be reflected on your Statement of Account as the charge on Month 0 [Balance Conversion or FlexiBill Initial Int].

  7. The Monthly Installment Due will be billed and reflected on your SOA after the Posting Date as [Installment Facility or Merchant Name (001:00x)] and so forth. You may compute the monthly installment due ("Monthly Installment Due" or "MID") using the following formula:

    Principal Amount x [1+(Converted Monthly Factor Rate x Term)]

    Term

    Where Term is the number of months that you chose for your Installment Transaction.

    Each MID of your Installment Transaction will be included in the Minimum Amount Due ("MAD") in your SOA until the end of the Term of the Installment Transaction.

    The MID of your Installment Transaction comprises the billed Principal and interest components, which are computed on a diminishing balance basis. The Interest and principal components of the Monthly Installments Due vary each month and are computed as follows:

    1. Interest component:

      Prior month’s outstanding principal balance x monthly Effective Interest Rate (EIR), where monthly EIR = (1 + Annual EIR) 1/12 -1.

    2. Principal portion:

      Monthly Installment Due - Interest component for the month.

    The Monthly Installments Due will be reflected on your second SOA from the approval date and succeeding Statements of Account as [Balance Conversion or FlexiBill (001:00x)] and so forth.

  8. Your availment of the Citi FlexiBill means you agree to pay us interest on the Principal Amount on the dates specified in the SOA at the applicable Converted Monthly Factor Rate with a corresponding Effective Interest Rate per annum based on the outstanding principal balance and the Term.

    For example:

    Term* (Months) Converted Monthly Factor Rate** Annual Effective Interest Rate***
    6 1.00% 22.29%
    12 1.00% 23.70%
    18 1.00% 23.92%
    24 1.00% 23.84%
    36 1.00% 23.39%
    48 1.00% 22.85%
    60 1.00% 22.31%

    *The Term in this table refers to the number of months that you will be paying for the Principal Amount and the applicable monthly interest. The Term does not include the period covered by the first SOA (period covered by the initial interest).

    **The Converted Monthly Factor Rate (CMFR) is presented as a guide that you can use to derive the Monthly Installment Due (principal plus interest).

    *** The computation of Annual Effective Interest Rate includes a Processing Fee of Php 750.

    NOTE: THE EFFECTIVE INTEREST RATES (EIR) IN THE EXAMPLE ABOVE ARE BASED ON INTEREST COMPUTED ON A FIXED 30-DAY PERIOD PER MONTH. THE ACTUAL EIR OF THE INSTALLMENT TRANSACTION MAY BE HIGHER OR LOWER AS THIS INCLUDES THE INITIAL INTEREST AND THE PROCESSING FEE.

  9. If your Citi FlexiBill request is approved, you shall be charged a non-refundable Processing Fee of Php 750 for each Citi FlexiBill Transaction.
  10. We will charge the interest rate and/or fees as disclosed at the date of availing the Installment Transactions which shall be applicable during its entire Term and no additional fees and interest will be charged for this Installment Transaction, ONLY if you pay in full the Total Amount Due of your SOA by the Payment Due Date every month until you have paid all installments. However, if you pay (or had paid) an amount that is:
    (i) equal to or greater than the Minimum Amount Due but less than the Total Amount Due indicated in your current (or previous) SOA, the billed portion of the Principal Amount of your MID in your current SOA will be subject to the prevailing monthly retail interest charge from one day after Statement Date to one day before payment date. Interest will be compounded on a monthly basis.
    (ii) less than the Minimum Amount Due as reflected in your current (or previous) monthly SOA, the billed portion of the Principal Amount of your MID will be subject to the prevailing monthly retail interest charge from one day after Statement Date to one day before payment date and additionally any unpaid portion of the billed portion of the Principal Amount of your MID will also be subject to the prevailing monthly retail interest charge from the payment date to the next Statement Date. Interest will be compounded on a monthly basis. Usual Late Charges will also apply. The above is subject to the terms of our Citi Card Agreement.

    Illustration
    This illustration focuses on Citi FlexiBill Installment Transaction of Php 50,000 for 12 months and straight retail transaction of Php 5,000, assuming you have paid the MAD on the Payment Due Date.

    Statement Date January 4
    Payment Due Date January 21
    Billed MID
    Principal Portion
    Interest Portion
    Php 4,667.67
    Php 3,772.62
    Php 894.05
    Billed Straight Retail Transactions Php 5,000.00
    MAD specified in the Statement of Account
    Billed MID plus 1% of the Billed Straight Retail Transactions (Php 4,667.67 + Php 50)
    Php 4,717.67
    Total Amount Due Php 9,667.67
    Payment made on January 21 (equivalent to MAD) Php 4,717.67
    Retail interest rate as set out in the Statement of Account 2% per month
    [A] Interest charged on the Principal Portion of your billed MID (Php 3,772.62) + straight retail transactions (Php 5,000.00) from 1 day after current statement date to 1 day before payment date (16 days) at a retail interest rate of 2% per month Php 93.57
    [B] Interest charged on the Unpaid Portion of the Total Amount Due (Php 4,950.00) from payment date to next statement date (January 21 to February 1 = 12 days) Php 39.60
    Next Statement Date February 1
    Total interest charged in February 1 Statement
    [A] + [B]
    Php 133.17
  11. If your Card account is past due for 60 days or more, the Installment Transaction will be cancelled. Any remaining unpaid balance will be billed to the Card account in full and will be subject to the prevailing monthly retail interest Charge. Please refer to the Citi Card Fees and Charges for the prevailing rates, fees and charges at www.citibank.com.ph/cardsrandf.
  12. If you wish to cancel an Installment Transaction before its Term ends, you may do so without a prepayment penalty. In that case, you agree to pay in full the unpaid portion of the Principal Amount and the cancellation processing fee equivalent to 4% of the unbilled portion of the Principal Amount, plus accrued interest charges on the cancelled Installment Transaction computed based on the actual number of days from the last Statement Date until the date of cancellation.

    The accrued interest is calculated by multiplying (i) the remaining unbilled portion of the Principal Amount, (ii) the applicable monthly EIR [computed as set out above] and (iii) the number of days from the last statement date to the date of cancellation; and dividing the total by 30 days.

    In case of promotions where we give you a premium item/s (which include promotional items, Usage Privileges, etc.), we may charge the full monetary equivalent of the premium item should you cancel the Installment Transaction.

  13. Below is a sample repayment schedule.

    CITI FLEXIBILL REPAYMENT SCHEDULE

    PRINCIPAL AMOUNT Php 35,000 TERM 12 MONTHS
    CONVERTED MONTHLY FACTOR RATE 1% ANNUAL EIR 28.18%
    APPROVAL DATE 1/1/2020 NEXT STMT DATE 1/31/2020
    PROCESSING FEE Php 750
    INSTALLMENT PERIOD FLEXIBILL AMOUNT (Php) MONTHLY INSTALLMENT DUE (Php) INTEREST COMPONENT (Php) PRINCIPAL COMPONENT (Php) OUTSTANDING PRINCIPAL BALANCE (Php)
      35,000.00      
    0     625.84    
    1   3,266.67 625.84 2,640.83 32,359.17
    2   3,266.67 578.61 2,688.05 29,671.12
    3   3,266.67 530.55 2,736.12 26,935.00
    4   3,266.67 481.62 2,785.04 24,149.96
    5   3,266.67 431.83 2,834.84 21,315.11
    6   3,266.67 381.14 2,885.53 18,429.58
    7   3,266.67 329.54 2,937.13 15,492.45
    8   3,266.67 277.02 2,989.65 12,502.81
    9   3,266.67 223.56 3,043.10 9,459.70
    10   3,266.67 169.15 3,097.52 6,362.19
    11   3,266.67 113.76 3,152.90 3,209.28
    12   3,266.67 57.39 3,209.28 0.00
  14. You acknowledge that your Installment Transaction will be maintained for the Term stated in the offers/communication materials, disclosure statement and/or other documents furnished to you and that we have already incurred cost of funds and committed yield to fund sources which finance the Installment Transaction. In case you pre-pay any Installment Transaction before the lapse of the Term, you agree to reimburse us for any loss or additional cost, including but not limited to processing the pre-payment.
  15. In case of (a) any change in law or regulations which gives rise to new additional taxes, higher reserve requirements or similar events, or (b) significant change in the economic environment, we may adjust any applicable charges and Installment interest even before the Term expires.
  16. Please be advised that by clicking/tapping the button, agreeing over the phone and availing of Citi FlexiBill through your Citi credit card/s, you are providing your explicit consent to Citi’s Data Privacy Terms (Consent for Processing, Profiling and Sharing of Data and Information and Data Privacy Statement) and to the updated Citi Card Agreement and the Citi Card Fees and Charges.  For the full Consent and the Data Privacy Statement and latest version of the Citi Card Agreement and the Citi Card Fees and Charges, please go to www.citibank.com.ph/global_docs/pdf/cardstandc.pdf.
  17. Please be advised that even if you have not yet activated your card, your request for Citi FlexiBill may still be processed. To activate your card, download the Citi Mobile App at http://citi.asia/2feYNSR or you may also visit https://www.citibank.com.ph/mobilebanking/card-activation.html.
  18. All Installment Transactions are subject to the Citi Card Agreement and all related provisions of the Citi Installment Facilities.
  19. These Terms and Conditions should be read together with the Citi Card Agreement, to produce a result that is harmonious and consistent. In the event of any inconsistency or conflict between the provisions of these Terms and Conditions and the Citi Card Agreement, these Terms and Conditions shall prevail in relation to the Principal Amount applied under the Facility.

SUMMARY SCHEDULE OF FEES AND CHARGES

Processing Fee Php 750 for each approved transaction
Cancellation Processing Fee 4% of unbilled portion of the Principal Amount
Monthly Late Charge Php 1,500 or the unpaid Minimum Amount Due, whichever is lower. Late Charges do not apply to Citi Simplicity+.

For any concerns, you may call us at (632) 8995-9999 or send us a message through www.citibank.com.ph. Citibank, N.A. Philippine Branch is regulated by Bangko Sentral ng Pilipinas with contact details at https://www.bsp.gov.ph.

For any concerns, you may call us at (632) 8995-9999 or send us a message through www.citibank.com.ph.
Citibank, N.A. Philippine Branch is regulated by Bangko Sentral ng Pilipinas with contact details at https://www.bsp.gov.ph.

For your complaints/concerns, we will endeavor to resolve these within 7 business days. For complaints/concerns requiring more time to resolve, we will be in touch with you and inform you of the progress.