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Welcome to the Citibank Online - Online Help

Purchase a Bank Draft

No need to wait in line to request for a Manager's Check or Demand Draft. File your request online and it will be ready for pick up when you get to the Citibank branch of your choice.

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Reminders:
  • Requested checks will be available for pick up at the designated Citibank Branch within 2 banking days.
  • Please pick up the requested check within 10 banking days. Any unclaimed checks within that period will be canceled. Funds are returned to the customer's account but charges will not be reversed.
  • The following fees apply:
    • Manager's Check - PhP 100.
    • Demand Draft - commission plus documentary stamps.
    • Commission - check amount x 0.0025, minimum of USD 20.
    • Documentary Stamps - PHP 0.30 for every PHP 200.
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