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| Access specific credit card account information online without the need for your PIN. The Credit Card Quick Inquiry function offers a hassle-free way of logging in to your account. All you need to know is basic information about your credit card and you may retrieve your account summary instantly. |
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- Access your credit card account information online without the need for your Cash Advance PIN.
- Know your account balances, due dates and statement information in an instant.
- Manage your credit card accounts better.
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| Benefits |
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| With Credit Card Quick Inquiry function, you may access: |
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- Account Inquiry - Provides a snapshot of your credit card account to show balance from last statement, credit limit, available credit limit and minimum amount due.
- View Electronic Statement - Shows the past 12 months statement of account.
- PayLite Inquiry - Displays the summary of all outstanding PayLite transactions: monthly instalment amount, outstanding balance and remaining months of instalment.
- Cash Advance PIN Request - Allows you to request for your Cash Advance PIN without having to call CitiPhone. You may use this PIN to avail of cash advances through the ATM and create a Citibank Online account.
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| Now, you are always aware of your balances and due dates which helps you manage your account better. |
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| So login now! |
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| *To access the full benefits of Citibank®Online, please request for your Cash Advance PIN (CA PIN) through Credit Card Quick Inquiry |
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Click on  to expand and on  to minimise the details. |
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| What is Credit Card Quick Inquiry? |
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| Credit Card Quick Inquiry function is an online service for Citibank credit card holders who do not have their Cash Advance PINS necessary to log-on to Citibank Online. This function allows Citibank credit card holders to inquire online on their up-to-date balances and other statement information. |
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| How do I login? |
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| From the Citibank Philippines Home Page, at www.citibank.com.ph, kindly click on "Credit Card Quick Inquiry", found at the left navigation menu. A login page appears where you will be asked to input your credit card details before you may access your information. |
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| What information can I get using Credit Card Quick Inquiry? |
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| You may retrieve and see the following information: |
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- Account Inquiry - Provides a snapshot of your credit card account to show balance from last statement, credit limit, available credit limit and minimum amount due.
- View Electronic Statement - Shows the past 12 months statement of account.
- PayLite Inquiry - Displays the summary of all outstanding PayLite transactions: monthly instalment amount, outstanding balance and remaining months of instalment.
- Cash Advance PIN Request - Allows you to request for your Cash Advance PIN without having to call CitiPhone. You may use this PIN to avail of cash advances through the ATM and create a Citibank Online account.
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| Who are entitled to the service? |
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| All principal cardholders may access the Credit Card Quick Inquiry function. However, you will be able to successfully access this function only if your accounts are active. |
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| What do I do if I encounter login problems? |
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The system will prompt a message displayed on your computer screen indicating the reason for the unsuccessful login. The common reasons may be: incorrect information entered, incorrect format used, account blocked or supplementary cardholder attempting to access the system. You may call our 24-Hour CitiPhone Banking at 995-9999 in Metro Manila, 234-9999 in Cebu, 1-800-10-9959999 Toll-Free from Other Provinces or +63(2)995-9999 from abroad for assistance.
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